At Cyber Crush, we want you and your pets to be completely happy with your purchase. If for any reason you are not satisfied, we’re here to help.
Returns
You may request a return within 14 days of receiving your order. 30 Days Return GUARANTEED.
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Items must be unused, in their original condition, and in the original packaging.
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Certain products (such as pet grooming items, treats, or custom products) are non-returnable for hygiene and safety reasons.
Refunds
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Once your return is received and inspected, we will notify you of the status.
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If approved, your refund will be processed back to your original payment method within 5–10 business days.
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Shipping fees are non-refundable.
Exchanges
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We only replace defective or damaged items. If you need an exchange, email us with your order details and photos of the issue.
Late or Missing Refunds
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If you haven’t received your refund yet, please first check your bank or credit card company.
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If the issue persists, contact us at cybercrush.help@gmail.com
Return Shipping
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Customers are responsible for paying shipping costs for returning items unless the item is defective or incorrect.
If you have any questions about our Refund Policy, please reach out to us at cybercrush.help@gmail.com